05.06
2023
We provide new simplified services to private customers in our post offices
Simplified parcel service is valid for shipments to Estonia, Latvia, and Lithuania and all delivery channels – delivery to a parcel machine or post office or courier delivery – can be used.
The price list of the new services can be found here and the standard terms and conditions here.
With this step, we are harmonising the range of services offered to private customers. This means that the same services will be available at the my.omniva.ee self-service, parcel machines, and post offices. The new service will reach postal stations in the second half of the year.
News list
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05.06.2023rom 15 May, the price of parcels sent from a post office will no longer depend on the weight of the parcel, but on its size (S, M, L, XL).
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03.03.2022Ekspress Grupp and Postimees Grupp, the largest media organisations in Estonia, are selling AS Express Post, which is providing the newspaper delivery service in bigger cities, to the state-owned postal service provider Omniva. The purpose of the transaction is to find a more sustainable business model for the newspaper delivery service.
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24.02.2022Starting from 24th of February we had to stop the sending of post to Ukraine.
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15.02.2022This Saturday, 19 February, Omniva will issue a postage stamp dedicated to the 150th anniversary of Rear Admiral Johan Pitka’s birth.
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01.02.2022The postage stamp is the newest in the series of postage stamps dedicated to the Chinese New Year.
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07.04.2021Eesti Post partnered with Estonian company Vok Bikes to launch a pilot project in which they will test the transport of post using electric cargo bikes in Tallinn Old Town.
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14.12.2020The public competition for Eesti Post member of the management board and chief financial officer ended on 10 December. The Supervisory Board approved Charlie Viikberg as a member of the management board and chief financial officer.
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08.12.2020
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14.11.2020Omniva and printing service provider Pagerr created direct mail ordering environment omniva.pagerr.ee, where small businesses and private persons can conveniently order direct mail for the community.
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15.10.2020Christmas is still a couple of months away, but the new stamps inspired by Christmas songs to accompany your holiday greetings launch tomorrow. Eesti Posts’ member of the management board and head of postal business Kaida Kauler encourages everyone to gather everything necessary for sending holiday cards early so that during the peak season you only need to post the cards.
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30.09.2020To improve the postal service, Eesti Post is changing some postal codes in Tallinn and Pärnu cities starting tomorrow. The change concerns both those living in these areas as well as those sending letters and parcels to these areas.
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25.09.2020At its meeting held on 24 September, the Supervisory Board of Omniva (AS Eesti Post) decided to dismiss Ansi Arumeel, Chairman of the Management Board of Omniva.
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03.08.2020To improve the postal service, Eesti Post is changing some postal codes in Tallinn and Pärnu cities from 1 October. In Tallinn, certain postal codes in the City Centre, Northern Tallinn, Kristiine, Haabersti, Mustamäe, Lasnamäe, Pirita and Nõmme districts will change. In Pärnu, the postal codes of some addresses located on Kodara, Savi, Supeluse and Villa streets will change.
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30.07.2020To celebrate the first ever WRC event held in Estonia, Eesti Post releases a rally-themed WRC Rally Estonia stamp and a first day envelope. The stamp will be launched on the first rally day, 4 September, and from 30 July the stamp and envelope can be pre-ordered from the e-store at pood.omniva.ee. The pre-ordered products will be shipped to the buyers from 4 September.
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11.06.2020The aim of voting on the best direct mail of the month is to recognise the client and their marketing partner. Eesti Post bases the assessment on outstanding design, distinct message and suitability of the solution for direct mail. More than 70 clients used direct mail in May, sending out 150 different direct mail items.
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23.05.2020A group mailbox is comprised of multiple mailboxes helping the postal courier to deliver mail faster to the people in the area. Until midsummer, you can order a group mailbox for your local community for free.
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22.05.2020From 31 May, letter-sending prices change and more stamps must be put on the envelope when sending a letter. A significant change is also that in case of a letter sent within Estonia, two services are established: letter and express letter.
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07.05.2020Parcels that have been waiting to be picked up at the post offices will be there until Tuesday. Omniva has automatically extended the storage terms of parcels at the post offices until 12 May so people have enough time to pick them up. On 13 May the parcels that have not been picked up over a longer period will be shipped back to the sender.
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06.05.2020The group’s business revenue was 29.8 million euros in three months and business profit was 208,000 euros. The result was affected by the planned cost cuts in the first quarter of 2020 and the e-commerce revenue that grew significantly due to the crisis.
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30.04.2020The prices and standard terms and conditions of the universal postal service will change from 31 May 2020. Two domestic letter services will be available with different speeds (letter and express letter), weight group calculation for postal parcels becomes easier, and the maxi letter and standard parcel services are unified.
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09.04.2020AS Eesti Post confirmed the 2019 financial results at the general meeting held on 6 April 2020. AS Eesti Post group business revenues increased in 2019 by 18.9% compared to 2018, reaching 129.6 million euros. The net loss of the group was 3,711 euros in 2019.
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16.03.2020Eesti Post continues providing postal services at post offices and via self-service channels during the state of emergency; newspapers and letters will reach post boxes as usual. Post offices are open; however, in the state of emergency, the number of people visiting the post office is limited to prevent the infection risk for both clients and our employees.
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27.12.2019Council of AS Eesti Post removes management board member and financial segment manager Jaan Sildam.
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18.12.2019In general, fewer letters are sent each year, but Eesti Post says Christmas cards remain popular. To make it easier to send Christmas greetings this year, temporary Christmas card post boxes have been installed in the most frequented post offices as well as in shopping centres. As a new feature this year, Christmas cards can also be mailed aboard trains.
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09.12.2019From 12 December, you may meet Santa’s elves aboard Elron trains, from whom you can purchase a Christmas card and with the help of Eesti Post, you can send your warm wishes right from the train. You can send Christmas cards from trains until 21 December.
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02.12.2019The Multimailbox project organised in collaboration with Eesti Post and the event marketing agency Royal Experience, and held within the Let’s Do It community activities day, won first place among low budget events at the global event marketing competition BEA World.
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28.11.2019Omniva, the Estonian Communications and Service Workers Trade Union (ESTAL) and Estonian Transport and Road Workers Trade Union (ETTA) signed an agreement according to which the salary of nearly 1000 front line employees will be raised in 2020. The minimum basic salary will increase by up to 12% and on average 6.2%.
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06.11.2019Based on unaudited data, the turnover of AS Eesti Post increased by 18.4 percent to 89.9 million euros in the 3rd quarter. However, the logistics company generated a loss of 700,000 euros.
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07.10.2019
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24.09.2019The initiative for the kids from low-income families launched at the end of August by the Omniva Rakvere distribution centre turned out to be exceptionally successful. On Monday, the distribution centre’s employees handed over seven boxes full of donated school supplies to the Rakvere city government.
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09.08.2019Another fake campaign that is being presented under the Eesti Post or Omniva name is spreading on the internet.
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25.06.2019Eesti Post submitted its offer to the procurement organised by the Estonian Competition Authority for finding a universal postal service (UPT) provider.
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28.02.2019Joining Omniva in April is Kaida Kauler, who will be heading up the company’s postal business.
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14.06.2018Omniva expands its Management Board as heads of postal and parcel business areas join the Board.
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31.05.2018At its meeting held on 21 May, the Supervisory Board of Omniva (AS Eesti Post) decided to dismiss Joona Saluveer, Chairman of the Management Board of Omniva. The contract of Joona Saluveer will run out on 31 May 2018. Ansi Arumeel, currently Member of the Board, will carry out the duties of the Chairman until the new Chairman is assigned in autumn.
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15.05.2017Omniva, the members of PostEurop, and children from Kadriorg Kindergarten, planted a young oak in honour of Estonia. The tree was the 100th anniversary gift to the Republic of Estonia and part of PostEurop Green Initiative project.
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10.01.2017In the upcoming spring, Omniva will open a call centre in Jõgeva, where customer phone calls from all across Estonia will be answered. The opening of the centre will create 21 new jobs in Jõgeva.
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01.12.2016In collaboration with FCR Media, Omniva has created a novel solution. This year, for the first time, it is possible to send a Christmas card with personal greetings by mail from the Internet as well.
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12.08.2016According to a study on noticing direct mail conducted in June by Turu-uuringute AS, 85% of the readers of direct mail are positively influenced to visit the advertised store. According to 59% of the respondents, discount offers definitely influence their decisions.
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01.08.2016Ten years ago today the first post station in Estonia was opened in Leevaku near the town of Räpina – the A&O shop in Leevaku started providing postal services as well. Quite soon there will be more post stations in shops, libraries and other establishments than there are single-purpose post offices in Estonia.
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22.06.2016Danish post company sets five working days as the new national letter delivery rate in Denmark, effective as of 1 July. In the future, when sending letters from Estonia to Denmark, a person should keep in mind that the delivery will take at least seven working days.
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09.02.2016As of 1 March, Omniva will no longer be providing the service of international money order. The service shall be replaced with the Western Union express money transfer service, which will be available at 107 post offices.
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01.12.2015In order to ensure that all would be able to send their Christmas parcels and cards in good time, bigger post offices will be open longer than usual in December.
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25.11.2015On 1 January 2016, the Universal Postal Service prices will rise; delivery prices for domestic standard letters will increase from 55 cents to 65 cents.
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20.11.201520 November is the last working day for Member of the Management Board Mait Sooaru, who is going to accept a new professional challenge outside the group.
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19.11.2015Finnish postal operator Posti has announced that the strike which started today morning will affect mail exchange with Finland during the following week.
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10.11.2015Based on an application from AS Eesti Post (Omniva), the Estonian Competition Authority proposed that prices of services be increased as of 1 January 2016, in order to reduce losses from universal postal services. The delivery cost of a standard domestic letter will increase from 55 cents to 65 cents.
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06.11.2015According to a recent notification from the United States Postal Service (USPS), it will no longer be providing information about the status of registered letter items that are on the U.S. territory.
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05.11.2015From now on, the homepage of Omniva.ee is smart device friendly, and it is also more convenient to make important operations on devices with touch screen.
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22.10.2015From 22 October 2015, you can see a new homepage view on the website of Omniva. Based on the feedback from the customers, we mapped the main bottlenecks of the website and introduced changes, which enable to obtain information from the website of Omniva in a quicker and more convenient way.
Help
Useful information
Private Customer Service
661 6616[email protected]
Mon–Fri 9:00–20:00
Sat–Sun and on public holidays
9:00–15:00
See the information on the opening hours and locations of post offices HERE
Business Customer Support
- 664 3444
- [email protected]
- Mon-Fri 8.00 – 17.00