Terms and prices
TERMS
- Standard Terms and Conditions of Parcel Services for Private Customers
- Standard Terms and Conditions of Parcel Services for Private Customers (from 11.11.2024)
- International Services Standard Terms and Conditions
- International Services Standard Terms and Conditions (from 11.11.2024)
- Standard terms and conditions for EMS service
- Standard terms and conditions for EMS service (from 01.01.2025)
- Standard terms and conditions for universal postal service
- Standard terms and conditions for universal postal service (from 6.11.2024)
- Standard terms and conditions for maxi parcel service
- Standard terms and conditions for maxi parcel service (from 11.11.2024)
- Principles of processing customer data
- Terms of use of Omniva e-service
INSTRUCTIONS
- Cities and post offices affected from the earthquake in Türkiye
- The Ukrainian humanitarian aid service guide
- Allowed service areas in Ukraine
- Packaging and labelling guide
- Sticker "Fragile" (1 pc)
- Sticker "Fragile" (4 pcs)
- Parcel machines in the Baltic states
- International Standard and Maxi parcels’ maximum weight and additional services according to the
destination country (Post office) - EMS parcels’ maximum weight, dimensions, delivery
time and additional services according to the destination country (Post office) - My.omniva Customs Guide
- International postal codes guide
- Availability of international services per country
(E-service) - International packages maximum weight and dimensions by country (E-service)
- Availability of insurance in Standard package
(E-service) - Availability of proof of delivery in Economy package
(E-service)
PRICES
- Parcel services price list
- Parcel services price list (from 15.11.2024)
- Price list of international parcels for private customers (E-service)
- Maxi parcel service price list (Post office)
- EMS Courier service price list (Post office)
- Standard parcel service price list (Post office)
- Customs services pricelist
- Ukrainian humanitarian Aid price list