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Terms and prices
TERMS
- Terms and conditions of business customer parcel services
- Standard terms and conditions of international parcels for business customers
- International Services Standard Terms and Conditions for business customers, valid from 16.10.2023
- Standard terms and conditions for universal postal service
- Standard terms and conditions for courier mail order service
- Standard terms and conditions for Courier Baltic transport service
- Standard terms and conditions for the Courier Europe courier service
- Standard terms and conditions for the Courier Europe courier service, valid from 16.10.2023
- Standard terms and conditions for parcel machine service
- Standard terms and conditions for maxi parcel service
- Standard terms and conditions for courier service
- Standard terms and conditions of the pallet transportation service
- Standard terms and conditions of the pallet transportation service from 30 Oct 2023
- Standard terms and conditions for EMS service
- Standard terms and conditions for bulk parcel service
- Standard terms and conditions for international pick-up point service – Finland
- Standard terms and conditions for pick-up point service
- Principles of processing customer data
- General terms for the service contracts of AS Eesti Post
- Terms of use of Omniva e-service
INSTRUCTIONS
- Shipment manifest (XLS)
- Shipment manifest (PDF)
- The address base structure of the recipients
- Volumetric weight manual
- Packaging and labelling guide
- Sticker "Fragile" (1 pc)
- Sticker "Fragile" (4 pcs)
- Locations of post offices (Estonia) and parcel machines (Baltic states)
- XML data exchange specification
- International parcels’ maximum weight and additional
services according to the destination country - EMS parcels’ maximum weight, dimensions, delivery
time and additional services according to the destination country - Service codes for parcel services – Estonia
- Service locations of Courier Express
- My.omniva Customs Guide
- Availability of international services per country, from 16.10.2023
- Maximum weight and dimensions per country, from 16.10.2023
- Availability of insurance in Standard package, from 16.10.2023
- Availability of proof of delivery in Economy package, from 16.10.2023
PRICES
- Price list of business customer parcel services
- Price list of internation package sending services for business customers
- Price list of international parcels for business customers, valid from 16.10.2023
- Pallet transport price list
- Pallet transport price list in new self service from 01.05.2023
- Maxi parcel service price list
- EMS courier service price list
- Courier Baltic service price list
- Courier Europe service price list
- Courier Europe price list, valid from 16.10.2023
- Courier service price list
- Parcel machine service price list
- Courier Mail Order price list
- Bulk parcel service price list
- Pick-up point service price list
- Pick-up point (Finland) service price list
- Pick-up point (Finland) service price list, valid from 16.10.2023
- Standard parcel service price list
- Customs services pricelist
- Customs agency services price list
E-SERVICE MANUALS (OLD ENVIRONMENT)
- Importing shipments
- Importing shipments – CSV sample
- Creating new shipment
- Pick-up orders
- Shipments search
- Track and trace
- Unsent shipments
- Default services
- List of loading addresses
- Managing users in business customer e-service
- Personal settings
- List of receivers
- List of receivers – CSV sample (OLD BUSINESS CLIENT E-SERVICE)
- List of receivers – XML code
E-SERVICE MANUALS (NEW ENVIRONMENT)
- New business customer e-service guide
- Uploading receiver address data in the new business client e-service – manual
- Uploading receiver address data in the new business client e-service – CSV sample
- Creating and importing a CSV file in the new E-service environment
- Importing shipments in the new E-service environment – CSV samples