All news

The public competition for Eesti Post member of the management board and chief financial officer ended on 10 December. The Supervisory Board approved Charlie Viikberg as a member of the management board and chief financial officer. Read more »

According to Omniva, the beginning of December has brought parcel volumes that easily break all previous records. Although the company is handling these record volumes, we nevertheless ask people to consider the possibility that some parcels may reach the recipient up to three days after sending. Read more »

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The Black Friday and subsequent Cyber Monday shopping holidays which took place over the last weekend have put enormous stress on online shops. This means that some European online shops might not be able to post Christmas items purchased after last weekend in time. Read more »

The strategic development trends of AS Eesti Post for the next five years have been approved at an extraordinary general meeting of its sole shareholder. One of the decisions made at the meeting was to separate the company’s information business (e-invoices) to form the subsidiary Finbite OÜ, which will continue to offer services in the infologistics business area as of 1 January 2021. Read more »

From 30 November, couriers will start handing over parcels using a simplified procedure upon agreement with the client. This service change means that if the addressee is not home, they can agree for the courier to leave the parcel in a safe location protected from the elements, e.g. on the terrace, or hand it over to a neighbour. To confirm delivery, the courier takes a photograph of the parcel at the delivery site. Read more »

From October, all Omniva couriers' handheld devices have the HOIA app, which lets you know quickly if you have been near anyone infected with COVID-19. By installing the app, the company can better identify possible contact with infected persons and thus ensure a safer service for both clients and employees. Read more »

Omniva and printing service provider Pagerr created direct mail ordering environment omniva.pagerr.ee, where small businesses and private persons can conveniently order direct mail for the community. Read more »

According to Omnivas' Head of Business customer segment Evert Rööpson, the Omniva parcel machine network has so far been working in parallel on two software. "The older generation parcel machines work using the Polish parcel machine Integer software and the newer machines use software developed by Omniva," Rööpson explained. "Due to this, the user experience of different parcel machines differs – the new machines are faster, more user-friendly and provide better solutions. As a result of the coming change, we can start providing a better and faster service at all of our parcel machines." Read more »

Delivery speed depends largely on how quickly people pick up their parcels. Omniva fills parcel machines several times a day and encourages clients to retrieve their parcels from the machine as soon as possible. Read more »

The COVID-crisis has changed the direction of e-commerce. If the parcel volumes arriving to Estonia were previously dominated by Chinese e-commerce giants, then as a result of the changes in 2020, local consumers increasingly prefer local and European e-commerce platforms, said acting Omniva chairman of the management board Andre Veskimeister. Read more »

Christmas is still a couple of months away, but the new stamps inspired by Christmas songs to accompany your holiday greetings launch tomorrow. Eesti Posts’ member of the management board and head of postal business Kaida Kauler encourages everyone to gather everything necessary for sending holiday cards early so that during the peak season you only need to post the cards. Read more »

The recently published BRAND CAPITAL most loved Baltic brands survey assessed Omniva as the fastest growing brand in the Baltic States. We also reached the top three most esteemed brands. Read more »

If you want faster shipping, avoid free shipping. Read more »

To improve the postal service, Eesti Post is changing some postal codes in Tallinn and Pärnu cities starting tomorrow. The change concerns both those living in these areas as well as those sending letters and parcels to these areas. Read more »

At its meeting held on 24 September, the Supervisory Board of Omniva (AS Eesti Post) decided to dismiss Ansi Arumeel, Chairman of the Management Board of Omniva. Read more »

Kristi Unt, Head of Operations at Omniva, explains what the company is doing differently this season to cope with seemingly ever-growing volumes. According to Unt, the peak season of parcel delivery has already begun. Read more »

The six-month turnover of the Omniva Baltic parcel business formed a record 49% of the group’s turnover in the first six months of 2020 (37% in the same period in 2019). The six-month turnover of the Latvian and Lithuanian subsidiaries made up more than a fifth of the entire group’s turnover this year. Read more »

On the 100th anniversary of the first Estonian Olympic victory, Eesti Post is releasing a pure silver postage stamp depicting the country’s first Olympic champion: Alfred Neuland, the winner of the gold medal in weightlifting at the Antwerp Olympic Games. This year also marks 125 years since the hero's birth. Read more »

The company will grow the parcel machine network by 10% in the Baltics this year. The majority of the new lockers will be added in Lithuania; in Estonia, new lockers will be added to more popular machines. Read more »

Within in the first seven months of 2020, 92% more parcels were retrieved from Omniva parcel machines than over the same period last year. Growth in parcel volumes is primarily thanks to the increasing popularity of e-commerce and parcel machines located outside. Read more »

To improve the postal service, Eesti Post is changing some postal codes in Tallinn and Pärnu cities from 1 October. In Tallinn, certain postal codes in the City Centre, Northern Tallinn, Kristiine, Haabersti, Mustamäe, Lasnamäe, Pirita and Nõmme districts will change. In Pärnu, the postal codes of some addresses located on Kodara, Savi, Supeluse and Villa streets will change. Read more »

Due to the Force majeure circumstances and unstable flight connections, export of parcels to most countries is taking longer than usual. We are working on finding alternative solutions (incl. substituting flight connections with road transport), but at the moment extended delivery times are to be considered. Read more »

To celebrate the first ever WRC event held in Estonia, Eesti Post releases a rally-themed WRC Rally Estonia stamp and a first day envelope. The stamp will be launched on the first rally day, 4 September, and from 30 July the stamp and envelope can be pre-ordered from the e-store at pood.omniva.ee. The pre-ordered products will be shipped to the buyers from 4 September. Read more »

From June 1 of this year, Omniva Latvija’s office and sorting centre are located in the most energy-efficient logistics centre in Latvia – Green Park in Mārupe. The new premises house the most modern parcel sorting centre in Latvia, and Omniva has invested 350 000 euros into an automated parcel sorting machine, which will allow to improve the parcel sorting efficiency by 40%. Read more »

The first six months of 2020 were the most successful of the past five years for Omniva – e-commerce gained momentum and clients’ preference for parcel machines increased the operating revenue and significantly impacted profitability. Read more »

Hrvatska pošta entered into an agreement with Estonian state-owned company Omniva for the use of their parcel locker software. Strategic co-operation will also be launched between the two parties, during which Omniva will advise the establishment and launching of parcel locker network in Croatia. Read more »

A post with pictures of a truck allegedly stolen in Lithuania carrying what seem to be parcels from China is being shared on social media. The post was first shared by an anonymous Lithuanian Facebook account without any additional information and from there it spread across social media in several countries. This is false information and shipments destined to Estonia have not been compromised. Read more »

In the past the acquisition of new stamps has taken place behind the counters of post offices or via online store, however from June people have the opportunity to place a standing order to get new philately products automatically to their personal mailbox. Read more »

Nine people out of ten have received a postal parcel over the past six months, the parcel service market growth potential survey by Kantar Emor reveals. The year before, the number of parcel receivers was a third of the population. The number of courier service users has increased considerably. Read more »

The aim of voting on the best direct mail of the month is to recognise the client and their marketing partner. Eesti Post bases the assessment on outstanding design, distinct message and suitability of the solution for direct mail. More than 70 clients used direct mail in May, sending out 150 different direct mail items. Read more »

The corona crisis brought the regular commerce and e-commerce closer to each other, said head of Omniva parcel business Andre Veskimeister at the web stream focussing on e-commerce. Read more »

On 25 May, Lauri Läheb will start working as Omniva’s Chief Technology Officer and management member. Läheb has led international technology and product development in different companies, including Tallink and Telia Eesti and has experience in start-up and public–private sector digitation collaboration projects. Read more »

A group mailbox is comprised of multiple mailboxes helping the postal courier to deliver mail faster to the people in the area. Until midsummer, you can order a group mailbox for your local community for free. Read more »

From 31 May, letter-sending prices change and more stamps must be put on the envelope when sending a letter. A significant change is also that in case of a letter sent within Estonia, two services are established: letter and express letter. Read more »

Parcels that have been waiting to be picked up at the post offices will be there until Tuesday. Omniva has automatically extended the storage terms of parcels at the post offices until 12 May so people have enough time to pick them up. On 13 May the parcels that have not been picked up over a longer period will be shipped back to the sender. Read more »

The group’s business revenue was 29.8 million euros in three months and business profit was 208,000 euros. The result was affected by the planned cost cuts in the first quarter of 2020 and the e-commerce revenue that grew significantly due to the crisis. Read more »

The prices and standard terms and conditions of the universal postal service will change from 31 May 2020. Two domestic letter services will be available with different speeds (letter and express letter), weight group calculation for postal parcels becomes easier, and the maxi letter and standard parcel services are unified. Read more »

Omniva and Bolt launched a pilot project to test parcel delivery using the ride-hailing platform as couriers. The pilot project will run for two weeks, during which Bolt will deliver parcels from Nurmenuku and Majaka parcel dispatch points in Tallinn. Read more »

Temporary parcel points issue parcels from overfilled parcel machines quickly and contact free. Read more »

Ahto Pärl will start working as the Omniva CFO and member of the board from 20 April 2020. He will be responsible for the sustainable development of the Omniva group’s financial domain across the Baltic States. Read more »

AS Eesti Post confirmed the 2019 financial results at the general meeting held on 6 April 2020. AS Eesti Post group business revenues increased in 2019 by 18.9% compared to 2018, reaching 129.6 million euros. The net loss of the group was 3,711 euros in 2019. Read more »

Due to the spread of the coronavirus many merchants have directed their operations to online stores, which has caused an increase in parcel volumes. According to the head of Omniva’s parcel business, Andre Veskimeister, the parcel machine network is the only supply channel of the company that has not been affected by the state of emergency restrictions. Read more »

Due to extraordinarily large parcel volumes in the machines, Omniva is temporarily distributing parcels from courier vans today at the Viimsi Shopping Centre and Laagri Comarket car parks. In future, such temporary solutions may pop up near other popular parcel machines as well. Read more »

Andre Veskimeister, Head of Parcels Business in Omniva, confirmed that in order to deliver the increasing parcel volumes to customers safely and fast, the company will introduce similar measures Read more »

Eesti Post continues providing postal services at post offices and via self-service channels during the state of emergency; newspapers and letters will reach post boxes as usual. Post offices are open; however, in the state of emergency, the number of people visiting the post office is limited to prevent the infection risk for both clients and our employees. Read more »

Many companies want protect the health of their employees and have therefore reorganized their daily work as teleworking. As a result, Omniva asks all companies working from home offices to redirect their courier packages to parcel machines. Read more »

Since the virus spreads via respiratory droplets most likely from person to person, then shopping online and receiving the goods via unmanned shipping channels, i.e. the parcel machine is significantly safer for people than visiting a shopping mall. Read more »

As of last week, in several regions in China people have been instructed to stay at home at least until 9 February. Therefore, no parcels are being shipped from China during the so-called house arrest period. The virus cannot be spread to Estonia with parcels. Read more »

The United Kingdom is no longer a member of the European Union as of 1 February. The transitional period, which lasts until 31 December 2020, has now started. Everything will remain the same for the people who order and send postal items and they will move as before. Read more »