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The parcel business increased the profits of Omniva
The total revenue of Omniva for the fourth quarter of 2021 was 40.3 million, which is 10.3 million more than in the third quarter. Last year, the total operating income of the group in 2021 increased by 10 percent to 148.7 million euros compared to the previous year. Operating profit in 2021 increased by 68 percent to 16 million euros.
According to Mart Mägi, Chairman of the Management Board of Omniva, 2021 was a year of rapid development for the company. ‘We launched the automatic customs declaration system, expanded the network of parcel machines in the Baltics, and introduced the ‘several parcels in one locket’ solution. We successfully managed the parcel and mail volumes that increased several times during the shopping holidays at the end of the year,’ said Mägi.”
‘While making investments and working hard to make our services more customer-friendly, Omniva also increased its profit and turnover. The growing e-commerce had a positive effect on the volume of parcel services and increased revenue both in the Baltics and domestically,’ added Mägi. ‘We are optimistic about the new year. Last year, we developed the group strategy for the next period, which focuses on improving fast and high-quality customer service in the domestic market and in the Baltics,
offering smart logistics solutions, and automating work processes.’
The operating income of the group in 2021 totalled 148.7 million euros, increasing by 10% year-on-year. The increase was primarily affected by the increase in revenue from parcel services by 14 million euros, including increasing revenue from parcel services in Latvia by 47% and in Lithuania by 40%. The result was also affected by increased e-commerce revenues in Estonia, Latvia, and Lithuania. The figures were supported by global and local shopping holidays at the end of the year, which increased the domestic and international parcel service volumes of the group. Almost 40% of the annual volume of registered domestic letters was sent in November and December. The local elections in October increased the volume of direct mail.
The EBITDA of the group in 2021 amounted to 28.2 million euros, increasing by 36% year-on-year. The group earned an operating profit of 16 million euros, growing by 68% during the year, which was a significantly better result than was forecast. Operating expenses totalled 132.7 million euros, meaning an increase of 5%.
Strategic changes. At the beginning of the year, the restructuring of the company began with the aim of moving from a business area-based view to offering a unified solution to the customer. The structure, financial accounting, etc. supporting the new strategy came into force at the beginning of the second quarter. At the end of the year, the new vision, strategic goals for 2022–2026, and the main development directions were confirmed, pursuant to which Omniva wants to become the number one preferred logistics partner in the entire Baltic region in five years.
VAT change for postal parcels. In order to provide customers with a simple and fast declaration service, Omniva developed an automatic e-declaration solution for declaring parcels that are not subject to customs duties (worth less than 150 euros), as the VAT change for postal parcels ordered from third countries came into force in the European Union on 1 July. The service is well received by customers and actively used.
The continuing impact of the coronavirus on the economy and e-commerce. The restrictions significantly boosted e-commerce ordering and increased the parcel volume of Omniva throughout the Baltics at the beginning of the year. As a result, the use of parcel machines as an outdoor non-contact channel that can be used with gloves and support contactless payment continued to grow. An important competitive advantage of Omniva is the fact that our parcel machines are located outdoors. The Omniva parcel machine network is also the largest, which means that machines are the closest to the customer. The coronavirus situation also strongly affected parcel volumes during the peak period at the end of the year. Thorough preparation, previous experience, and the willingness of customers to cooperate also contributed to our success during shopping holidays and Christmas.
At the end of the year, the parcel machine network expanded in 11 counties in Estonia, and new parcel machines will be installed in Latvia and Lithuania. The company has 286 parcel machines all over Estonia and 937 in the Baltics. In addition, there are 265 post offices and 1,470 letterboxes. The expansion of the network will continue throughout the Baltics, in Estonia primarily in rural areas in cooperation with local governments.
The turnover of international business was much better than expected due to the strong start of the year. In addition to the existing directions, we added Finland and Moldova as new important destinations. As a new service, trackable ordinary items in the Baltics were added.
Finbite OÜ, the subsidiary providing information business services, had a successful year. The use of the service was stable and there is a growing interest of companies in e-invoicing services, which can be attributed to the continued operation of many companies in their home offices. Among the most important procurements, they won the procurement of e-invoices of the city of Tallinn for the next five years. The Finbite app was launched where customers can submit their expense reports easily and quickly. The new solution has been popular among the customers and received positive feedback.
In philately, 26 postage stamps were issued to commemorate special events or persons in our country.
IV quarter and consolidated interim report 2021 is published on the company's website (in Estonian). This is the final unaudited data of the 2021 annual report. The audited data will be published at the end of March.
AS Eesti Post is a company owned by the Estonian state, the main activity of which is the provision of postal and logistics services. Subsidiaries and related companies: the main activity of SIA Omniva and UAB Omniva LT is the provision of parcel machines and courier services in the Latvian and Lithuanian markets. AS Maksekeskus provides payment solutions to e-commerce companies in the Baltics. Finbite OÜ offers e-invoicing and fintech solutions across the Baltics. Post11 offers e-merchants comprehensive international logistics solutions for the delivery of goods all over the world. The group employs 2,500+ people across the Baltics.
News list
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27.03.2023The postal and logistics company Omniva has announced a procurement to expand its logistics centre.
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28.02.20232022 was a year of challenges, investment, and rapid development for Omniva, both in the domestic market of the Baltics and internationally.
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07.02.2023Omniva and Asendia, a joint enterprise of the national postal service companies of France (La Poste) and Switzerland (Swiss Post), concluded partnership agreement to help online retailers expand their sales on established and emerging markets.
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05.12.2022In December and at the beginning of the new year, Omniva will open eight post offices of the future, where customers will have everything they need in terms of e-commerce and postal services.
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10.11.2022Omniva’s 1,000th parcel machine in the Baltics was opened yesterday in Vilnius.
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31.10.2022The financial results of the Omniva Group in nine months were below the results of 2021.
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21.10.2022Omniva is investing in its network and this year and next year a total of 267 parcel machines will be replaced and installed across the Baltics.
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18.10.2022On 18–20 October, Omniva will be attending the Parcel+Post Expo in Frankfurt, Germany, where leading companies from the e-commerce logistics and postal industry from around the world will meet.
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12.10.2022Starting from September, Omniva provides a return service for goods to merchants for their physical and online stores in all Baltic countries.
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09.10.2022Omniva was awarded the title of ‘Rising Star in Postal Development’ by the Universal Postal Union.
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30.09.2022From Monday, October 3 you may submit an application at an Omniva post office to subscribe to or opt out of the universal electricity service of Eesti Energia.
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28.09.2022In the recently published BRAND CAPITAL research of the most loved brands in the Baltics, Omniva was valued as the fastest growing and among the three most valued brands.
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01.09.2022
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26.08.2022From 1 September, sending a humanitarian aid parcel to Ukraine from a private person to a private person will cost 90 cents per kilogramme.
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02.08.2022The new development will apply to customers in all three Baltic states.
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27.07.2022Residents of Kihnu and Ruhnu will now be able to order their e-shop purchases to the island, as Omniva will start offering a virtual parcel delivery service from 1 August.
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21.07.2022The scam letters are designed to steal your identity or gain access your bank details and money.
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04.07.2022Omniva, which operates the largest parcel machine network in the Baltics, will invest over 40 million euros in building the most modern parcel sorting centre of the region in the Kaunas Free Economic Zone.
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01.07.2022Today, Omniva and other shareholders finalised the sale of Maksekeskus to Luminor Bank, a new strategic investor.
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20.06.2022Omniva has Upside-down Christmas campaign, lasting until 26 June.
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17.06.2022Omniva, the Trade Union PRO (PRO), and the Estonian Transport and Road Workers’ Trade Union (ETTA) have entered into an agreement, pursuant to which on 1 July, the wages of more than 800 primary-level workers will increase.
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17.06.2022Omniva has installed a new parcel machine in Kudjape.
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16.06.2022Omniva has announced a procurement to find a partner to renovate its post offices.
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16.05.2022
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12.05.2022Omniva will expand its vehicle fleet and introduce electric cargo bikes by Vok Bikes on a larger scale. The first five bikes have already arrived and are ready to deliver parcels.
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11.05.2022As a new opportunity, when you make a purchase from AliExpress, you have the opportunity to immediately select the nearest Omniva parcel machine to receive your goods.
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02.05.2022The Omniva Group’s turnover and profit for the first three months of this year fell short of expectations. The result was affected by the start of the war in Ukraine as well as rising energy and fuel prices.
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18.04.2022The joint undertaking Post11, which offers comprehensive international logistics solutions to e-merchants, will cease operations on 1 July 2022.
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13.04.2022
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07.04.2022Omniva is giving away gifts to its customers before the Easter holidays.
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21.03.2022In cooperation with the Ukrainian Post, Omniva now offers private persons the possibility of sending humanitarian aid to Ukraine by free parcel as a new service.
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21.03.2022In cooperation with multiple aid organisations, Omniva has already sent 23 trucks containing humanitarian aid to Ukraine. Many more trucks containing aid will be sent over the course of this week and the next.
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07.03.2022Omniva will end the delivery of periodicals from Russia in Estonia starting from today, 7 March.
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07.03.2022Due to the lack of air services, it is temporarily not possible to send shipments to Russia.
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02.03.2022As of 1 April 2022, the declaration of parcels arriving from third countries, i.e. from outside of the European Union, by using the manual process will cost 15 euros.
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28.02.2022The total revenue of Omniva for the fourth quarter of 2021 was 40.3 million, which is 10.3 million more than in the third quarter. Last year, the total operating income of the group in 2021 increased by 10 percent to 148.7 million euros compared to the previous year. Operating profit in 2021 increased by 68 percent to 16 million euros.
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20.01.2022This year, Omniva made an ambitious promise to deliver all parcels by 23 December. We managed to do it by ensuring that our delivery was faster and of higher quality than ever before.
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18.01.2022The innovation will make the lives of customers more convenient, as it will save their time
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30.11.2021At the meeting of the Supervisory Board on Monday, the new vision, strategic goals, and main paths of development of the company was approved, based on which the company intends to become the most preferred logistics partner in the Baltic states within five years, under the name of Omniva.
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24.11.2021November is the month of shopping holidays, which in recent years has been almost comparable to Christmas in parcel services. Omniva asks people to collect their parcels as soon as possible so that more customers could collect their parcels faster.
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15.11.2021In order to increase the convenience of the customer service, Omniva deployed a new solution in its entire parcel machine network in the Baltic states which enables to use one locker to store several different parcels ordered by the same individual.
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04.11.2021In Estonia, the expansion will include 11 counties and 32 new parcel machines. Across the Baltics, 141 new parcel machines will be added to the network and 86 existing popular parcel machines will be expanded.
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04.11.2021On 1 December 2021, Heiki Raadik will start working as the Chief Financial Officer and member of the Management Board of Omniva. His area of responsibility will be the management and development of the financial sector of the group in the home markets of the company across the Baltics.
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29.10.2021The operating income of the Group for the first nine months of 2021 totalled 105.8 million euros, which is over 10 million more than in the same period last year.
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14.10.2021Omniva encourages people to order their presents from abroad well in advance of Christmas, as global shopping holidays mean longer international delivery times.
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08.10.2021Previously, the parcel tracking info also included events noting the movement of parcel data; now, however, the customer will only see the physical movement of the parcel for the sake of clarity.
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10.09.2021The Latvian subsidiary of Omniva has entered into a cooperation agreement with SIA Narvesen Baltija to offer parcel pick-up services through the largest Latvian retail chain in more than 200 locations.
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27.08.2021From 1 September 2021, Omniva's business customer support units for parcel and postal services will merge to offer you more convenient customer service.
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26.08.2021The turnover of the group increased to a total of 78.5 million euros in six months, which was 23% more than a year earlier, while the operating profit for the first half of the year was 13.6 million euros. The results were mainly affected by the increase in revenue from parcel services.
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26.07.2021Omniva opened an automatic e-declaration solution where the customs data of the shipment is filled in automatically on the smart device of the customer and the shipment is declared with a few clicks.
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