How to send a parcel abroad?

How to recieve the parcel?

Standard terms and conditions for parcel machine services

Locations and opening hours of parcel machines and post offices

How to send a parcel from a post office to a parcel machine?

Kuidas saata pakki postkontorist pakiautomaati? Lätti ja Leetu saad rahvusvahelist pakki saata ka postkontorist pakiautomaati. Mujal välismaal meie pakiautomaate ei ole.

You will leave the parcel in the post office and the recipient will get it from the parcel machine. Save time and register the parcel in our e-service before going to the post office. But you can do it also at the post office.

You can mail the parcel	at the opening times of the post office
The parcel can be taken out	24/7
The parcel will arrive	In Riga and surrounding areas: on the following working day; in elsewhere in Latvia and in Lithuania: no later than within 2 working days.
The parcel can stay in the parcel terminal	up to 7 days

Parcel can weigh up to 30 kg. The mailing fee depends on the parcel size. You can choose between three sizes.

Size	*Maximum dimensions, cm (height, width, length)*
S	9 x 38 x 64 (min width 9 x min length 14)
M	19 x 38 x 64
L	39 x 38 x 64

If you register the parcel in our e-service, you can choose also additional services.
More about additional services

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Benefits

At the post office, you can choose a packaging of a suitable size, and print out the address card for the parcel.
The recipient can go and collect the parcel at the suitable time. Parcel can be collected from the parcel machine at any time, as the parcel terminals that are located outdoors, are available 24h a day.

Good to know!

Make sure you know recipient's mobile phone number and from which parcel machine he/she wants to collect your parcel.
Once you have left your parcel in the parcel machine, you cannot redirect it to another channel.

How to receive the parcel?

Standard terms and conditions for parcel machine services

How to hand over a parcel to the courier?

How to send a parcel with a courier to a parcel machine?

You will call for the courier to pick up the parcel and the recipient will get it from the parcel machine. This way, you can send a parcel to Latvia and Lithuania only, as we have no parcel machine in other foreign countries yet. Register the sending of the parcel in our e-service.

You can mail the parcel	The self-service offers times when the courier can come
The recipient can collect the parcel	24/7
The parcel arrives in the parcel terminal	In Riga and surrounding areas: on the following working day; in elsewhere in Latvia and in Lithuania: no later than within 2 working days.

Parcel can weigh up to 30 kg. The mailing fee depends on the parcel size. You can choose between three sizes

Size	Maximum dimensions (cm)
S	9 x 38 x 64 (min 2 x 9 x 14)
M	19 x 38 x 64
L	39 x 38 x 64

Closex

Benefits

You can mail the parcel in a convenient way – courier service is provided everywhere in Estonia, even in the furthest backwoods. Send your parcel with the courier to the parcel terminal if it is more comfortable for the recipient to collect the parcel from there

Good to know!

Make sure you know recipient's mobile phone number and from which parcel terminal he/she wants to collect your parcel
Once you have sent your parcel to the parcel terminal, you cannot redirect it to another channel

How to receive the parcel?

Standard terms and conditions for parcel machine services

Parcel machine and post offices locations and opening hours

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How to send a parcel from a post office to a post office?

From a post office to a post office, you can send an international standard parcel. It is also possible to send your parcel to a delivery office in Finland.

International standard parcel
From a post office to a post office, you can send a parcel absolutely to every country in the world – from Estonia to Vanuatu.

You will take the parcel to the post office and the recipient will go and collect it at the post office. Save time and register the parcel in our e-service.

You can mail the parcel	at the opening times of the post office
The parcel can be collected	at the opening times of the post office
The parcel will arrive	on the average, in 6 work days in Europe, in 10 work days outside the Europe

The weight of the parcel
The possible maximum weight of the parcel depends on the country of destination but it certainly is not allowed to exceed 31,5 kg. If the parcel weighs over 20 kg, it is called a maxi parcel. When sending a maxi parcel, the VAT will be added, unlike in case of a standard parcel. The delivery fee consists of a parcel fee depending on the country of destination, and a weight fee depending on the weight of the parcel.

Dimensions of the parcel
When sending a cumbersome parcel, a fee will be added.

	Length mm	Width mm	Height mm
Minimum dimensions	140	90	20
Cumbersome parcel	1050	the sum of the length of the longest side and any circumference exceeds 2000 mm
Maximum dimensions	1500	sum of the length and the bottom circumference is 3000 mm

How to send a parcel to a delivery office in Finland?

You can send your parcel with a courier to more than a thousand of delivery offices in Finland, from which the recipient can choose the most suitable.

Register your parcels in the e-service or send us preliminary information on the parcels in some other way we have agreed on. You can hand over the parcels to a courier or at the post office.

You can mail the parcel	at the opening times of the post office
The recipient can collect the parcel	at the opening times of the delivery office
We will deliver the parcel	Helsinki (if the parcel is handed over to the courier in Tallinn before 12:00): D+1 Helsinki, Southern Finland and larger cities in Central Finland: D+2 The rest of Finland: D+3 or D+4

Fees are determined on the basis of parcels and VAT will be added to the fees.

Minimum dimensions:	width 15 cm, length 21 cm, height 2 cm
Maximum dimensions:	70 x 70 x 80 cm
Weight	up to 30 kg

Insurance
Maximum insurable value is 4500 €.

Closex

Benefits

You can send a parcel absolutely to every country in the world
If necessary, parcels to be sent to many countries can be insured, in that case, an insurance fee will be added to the postal fees

Good to know!

The maximum dimensions, weight and possible additional services may vary depending on the country of destination, so you should check them out before sending the parcel
If you hand over the parcel to a post office after this day’s shipments have already been collected, the delivery time will increase by one working day. Ask for the precise time at the post office as it varies depending on the post office

Standard terms and conditions for universal postal service

Standard parcel service price list

International parcel card (CP 71)

Customs declaration (CN 23)

International parcels’ maximum weight and additional services according to the destination country

Benefits

Parcels can be collected from the delivery offices of Suomen Lähikauppa on workdays at 9–21 and Saturdays at 9–18. From the delivery offices of Siwa, the parcels can be collected also on Sundays at 9–18
We will notify the recipient on the arrival of the parcel via SMS and, if possible, via e-mail. If the parcel is not collected in 7 days, we will send a reminder to the recipient via SMS

Good to know!

We do not provide this delivery to Åland
If you hand over the parcel to a post office after this day’s shipments have already been collected, the delivery time will increase by one working day. Ask for the precise time at the post office as it varies depending on the post office
If the recipient does not collect the parcel in 14 days, the parcel will be sent back to the central warehouse in Finland. Parcels are delivered from the central warehouse in Finland to Estonia once in a week, on Fridays

Search parcel delivery points in Finland

Search parcel delivery points in Finland (in Finnish)

Price list for international Pick-up point service (Finland)

Standard terms and conditions for international Pick-up point service (Finland)

How to send a parcel with a courier to a delivery office in Finland?

You can send your parcel with a courier to more than a thousand delivery offices in Finland, from which the recipient can choose the most suitable.

Register your parcels in the e-service or send us preliminary information on the parcels in some other way we have agreed on. You can hand over the parcel to the courier or in the business client service center (Pallasti 28, Tallinn).

You can mail the parcel	You can choose a pick-up time for courier after registering your parcel
The recipient can collect the parcel	At the opening times of the delivery office
The parcel arrives in the post office	Helsinki (if the parcel is handed over to the courier in Tallinn before 12:00): D+1 Helsinki, Southern Finland and larger cities in Central Finland: D+2 The rest of Finland: D+3 or D+4

Fees are determined on the basis of parcels and VAT will be added to the fees.

Minimum dimensions:	width 15 cm, length 21 cm, height 2 cm
Maximum dimensions:	70 x 70 x 80 cm
Weight:	up to 30 kg

Insurance
Maximum insurable value is 4500 €.

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Benefits

There are over 1000 delivery points in Finland. Parcels are delivered at the delivery points of Suomen Lähikauppa workdays at 9–21 and Saturdays at 9–18. At the delivery points of Siwa, the parcel can be collected also on Sunday at 9–18
We will notify the recipient on the arrival of the parcel via SMS and, if possible, via e-mail. If the parcel is not collected in 7 days, we will send a reminder to the recipient via SMS.

Good to know!

We do not provide this delivery to Åland.
If the parcel is left in the post office after the time of handing over the postal items, the delivery time will increase by one working day. Ask for the precise time at the post office as it varies depending on the post office
If the recipient does not collect the parcel in 14 days, the parcel will be sent back to the central warehouse in Finland. Parcels are delivered from the central warehouse in Finland to Estonia once in a week, on Fridays

Search parcel delivery points in Finland

Pick up point list in Finland (CSV)

Standard terms and conditions for international Pick-up point service (Finland)

Pricelist for international Pick-up point service (Finland)

Terms and conditions for Bulk Parcel service

How to send a parcel from a parcel machine to be delivered to recipient by a courier?

When registering a parcel to be sent to Latvia or Lithuania at the parcel machine, you can have it delivered to the recipient bya courier. You will leave the parcel in the parcel machine and a courier will deliver it to the recipient. You can register the parcel in the e-service before going to the parcel machine. For the registered parcel, you can print out an address card and paste it on the parcel.

You can send your parcel	24/7
Parcel will be delivered	If the recipient is a private customer, we will call and agree on the suitable day and time for delivery; in case of a business customer, we will deliver the parcel without a priory phone call.
The parcel is ready for handover	The parcel usually arrives in Latvia on the next working day, in Lithuania and a few Latvian towns on the second working day latest.

From the parcel machine, you can send parcels that weigh up to 30 kg. The mailing fee depends on the parcel size. You can choose between three sizes.

Size	*Maximum dimensions, cm (height, width, length)*
S	9 x 38 x 64 (min width 9 x min length 14)
M	19 x 38 x 64
L	39 x 38 x 64

If you register the parcel in our e-service, you can choose also additional services.

More about additional services

Closex

Benefits

The recipient does not have to go anywhere – the parcel will be delivered at the suitable place which was previously agreed on
As a business customer, you have the possibility to leave all your parcels in one locker, however every parcel costs individually depending on its size (S, M, or L)

Good to know!

Make sure you know recipient's mobile phone number
Make sure you formalise your parcel in the e-service before sending it, because this is the only way to choose the necessary additional services. If the parcel is not previously formalised, you will send the parcel under the same conditions as a private customer
If you have lots of parcel and you do not want to take them to the parcel terminal, you can bring them to our warehouse and we will take them to the parcel terminal.
More about the warehouse service

Locations and opening hours of parcel machines and post offices

Parcel machine filling and emptying times

How to receive the parcel?

Standard terms and conditions for parcel machine services

Parcel machine and post offices locations and opening hours

How to send a parcel from a post office to be delivered to recipient by a courier?

You will take the parcel to the post office at its opening hours and a courier will deliver it home to the recipient. The most favorable way to send a parcel to Latvia and Lithuania is Courier Baltic Courier which is as fast as the other courier services. For some European countries, Courier Europe has the most favourable prices, but it might be less fast than EMS. EMS is the fastest courier service and delivers parcels to 64 countries.

EMS

With the EMS courier, you can send a parcel to Latvia, Lithuania, Sweden, Finland, Denmark, Belarus, Austria, Belgium, Bulgaria, Spain, Netherlands, Ireland, Italy, Greece, Cyprus, Poland, Portugal, France, Germany, Slovakia, Slovenia, United Kingdom, Czech Republic, Hungary, Armenia, Azerbaijan, Kazakhstan, Moldova, Norway, Switzerland, Ukraine, Uzbekistan, Romania, Israel, Turkey, Canada, USA, United Arab Emirates, Egypt, China, Hong Kong, India, Iran, Japan, Republic of Korea, Kuwait, Macau, Thailand, Argentina, Brazil, Cayman Islands, Cuba, Republic of South Africa, Mexico, Nigeria, Singapur, Chile, Australia, New Zealand.

Save time and formalise the parcel in our e-service before going to the post office. But you can do it also at the post office.

You can mail the parcel	At the opening times of the post office
The recipient can collect the parcel	The delivery of the parcel depends on the local practice in the country of destination – we call first and agree on an appropriate time, or just deliver it to the given address.
We will deliver the parcel:	On the average, in y working days, but not later as x in x working days. The delivery of the parcel with EMS in the country of destination will take place in accordance with the EMS service time limits laid down in the country of destination.

Parcel can weigh up to 30 kg. In some countries of destinations, additional weight limits are applied.
The longest side of the parcel may be up to 1500 mm, sum of the longest side and the bottom circumference may be up to 3000 mm. In some countries of destinations, the maximum dimensions are smaller.

Courier Baltic

We transport the parcels to Latvia and Lithuania with a special courier which offers more favourable prices than international courier services, and the possibility to send bigger parcels. Big parcels can be handed over in 24 post offices in whole Estonia, regular ones in every post office. Save time and formalise the parcel in our e-service before going to the post office. But you can do it also at the post office.

You can mail the parcel	At the opening times of the post office
The parcel can be taken out	Order an additional service and we will call the private customer and agree on the appropriate delivery time and place. Service fee is 58 cents, and VAT will be added to the fee. To a business customer, we will deliver the parcel without priory phone call.
We will deliver the parcel	In 20 Latvian town, the parcel will arrive on the next working day, elsewhere in Latvia and in Lithuania on the second working day.

A parcel that is bigger or heavier than a regular parcel, is called a cumbersome parcel.

	Regular parcel	Cumbersome parcel
Maximum dimensions	height + bottom circumference up to 3 m, longest side up to 1.5 m	length 1.2 m x width 0.8 m x height 1.7 m
Maximum weight	30 kg	600 kg

Courier Europe

If you want to send parcels to European countries, choose Courier Europe service and you can send parcels to
Finland, Germany, United Kingdom, Denmark, Sweden, Ireland, Norway, Italy, France, Spain, Netherlands, Austria, Switzerland, Poland, Belgium, Greece, Iceland, Czech Republic, Portugal, Luxembourg, Hungary, Slovakia, Slovenia, Malta, Cyprus, Bulgaria, Croatia and Romania.

You can mail the parcel	At the opening times of the post office
The parcel can be taken out	We deliver the parcels between 8 a.m. and 5 p.m. without prior phone call.
We will deliver the parcel	Depending on the country of destination, the parcel arrives on the third to seventh day after mailing it. Parcel delivery times by the Courier Europe courier are estimated, we cannot give any guarantees. . Delivery time in Finland: If you hand the parcels over to courier before 12 o'clock in Tallinn, the parcel arrives in Helsinki on the next day and elsewhere in Finland in three days latest. If you hand the parcel over outside of Tallinn or after 12 o'clock in Tallinn, the parcel arrives in Helsinki in two and elsewhere in Finland in four days. We do not provide Courier Europe courier delivery to Åland.

Prices are calculated on the basis of parcel and every parcel is a separate consignment. You can also send a consignment consisting of up to 15 parcels to Finland.

Minimum dimensions:	width 15 cm, length 21 cm, height 2 cm
Maximum dimensions:	height + bottom circumference 3 m, longest side 1.5 m
Maximum weight:	30 kg

Closex

EMS benefits

You can send a parcel to very many countries worldwide, we have mutual agreements with 64 countries
Using our service for sending a parcel is remarkably more favourable than services of the big international courier companies
We deliver the parcel to European capitals in 2–3 working days, and to neighbour countries in 1 working day
You can follow the journey and delivery information of your parcel on our home page

Good to know

Make sure you know recipient's mobile or fixed phone number and address
The maximum dimensions, weight and possible additional services may vary depending on the country of destination, so you should check them out before sending the parcel. If the parcel is left in the post office after the time of handing over the postal items, the delivery time will increase by one working day. Ask for the precise time at the post office as it varies depending on the post office

Locations and opening hours of parcel machines and post offices

Courier Baltic benefits

With a courier, you can send big parcels that cannot be sent in any other way. Intralogistics is included in the price for regular parcels. Cumbersome parcels are delivered from your place of loading to the recipient's place of loading.
If you have made a contract with us and formalise the sending of parcels in the e-service, you can also send multi-package deliveries. In case of a multi-package delivery, we will sum up the weights of up to 20 parcels and calculate the delivery price on the basis of the total weight. Packages may have a total weight up to 2550 kg.
If you want to use a courier to pick up parcels in Latvia or Lithuania, you should execute a contract with us. The transport price of the picked parcels is equal to the price of parcel delivery and no additional fee will be added to the order.
Pick-up orders for Latvia and Lithuania

Good to know

The base of calculating the delivery price a cumbersome parcel is the estimated weight of the parcel which is the biggest one of the actual weight and volume weight. Parcel with the weight of more than 30 kg will be mounted on a pallet which allows us to process and transport the parcel. The weight and dimensions of the pallet will be considered as the ones of the parcel.
When sending a parcel to Neringa peninsula in Lithuania, an extra cost of 40.58 euros and the VAT will be added
If the parcel is handed over in Hiiumaa or smaller islands, or after the latest parcel pick-up time at any post office, one working day will be added to delivery time. The latest parcel pick-up time is varying from post office to post office, and it is reasonable to find out the right time on spot

Locations and opening hours of parcel machines and post offices

Courier Europe benefits

Courier Europe courier service is more favourable than EMS courier
Allows sending multi-package deliveries to Finland
You can insure the parcels if necessary. When insuring the parcel, the insurance payment of 5% of the disclosed value of the goods per every euro or its part will be charged in addition to transportation fee

Good to know

If the courier fails to hand the parcel over to the recipient, we will leave him/her a written message and hand the parcel over at the post office.
If the parcel is left in the post office after the time of handing over the postal items, the delivery time will increase by one working day. Ask for the precise time at the post office as it varies depending on the post office

Courier Baltic service price list

Standard terms and Conditions for Courier Baltic service

Standard terms and conditions for Courier Europe service

Courier Europe price list

How to send a parcel with a courier from door to door?

You will call for the courier to pick up the parcel and it will be delivered to the recipient by the courier. The fastest and most favourable way to send a parcel to Latvia and Lithuania is Courier Baltic. For European countries we have Courier Europe, but it might be slower than our express mail service – EMS.

EMS

With the EMS courier, you can send a parcel to Latvia, Lithuania, Sweden, Finland, Denmark, Belarus, Austria, Belgium, Bulgaria, Spain, Netherlands, Ireland, Italy, Greece, Cyprus, Poland, Portugal, France, Germany, Slovakia, Slovenia, United Kingdom, Czech Republic, Hungary, Armenia, Azerbaijan, Kazakhstan, Moldova, Norway, Switzerland, Ukraine, Uzbekistan, Russia, Romania, Israel, Turkey, Canada, USA, United Arab Emirates, Egypt, China, Hong Kong, India, Iran, Japan, Republic of Korea, Kuwait, Macau, Thailand, Argentina, Brazil, Cayman Islands, Cuba, Republic of South Africa, Mexico, Nigeria, Singapur, Chile, Australia, New Zealand.

Save time and register your parcel in our e-service before handing it over to the courier. But you can do it also at the post office.

You can hand over the parcel	You can choose a pick-up time for courier after registering your parcel.
Parcel will be delivered	The delivery of the parcel depends on the local practice in the country of destination – we call first and agree on an appropriate time, or just deliver it to the given address.
Delivery time	On average, in 3–4 working days to Europe and in 6–7 days to outside of Europe. Please find detailed information in the EMS informational guide.

Maximum dimensions:	height + bottom circumference 3 m, longest side 1.5 m
Maximum weight:	30 kg

In some countries of destinations, maximum dimensions and weight might be different. Please check EMS informational guide.

Courier Baltic

Courier Baltic is the fastest and most affordable way to send courier parcels to Latvia and Lithuania. It is also the only way to send cumbersome parcels. Register your parcel in our e-service or send us the information in some other way.

You can hand over the parcel	You can choose a pick-up time for courier after registering your parcel.
Parcel will be delivered	To a business customer, we will deliver the parcel without priory phone call. If the addressee is a private customer, order additional service and we will call and agree on the appropriate delivery time and place.
Delivery time	The parcels will arrive in Latvia on the next working day, in Lithuania on the second working day..

	Regular parcel	Cumbersome parcel
Maximum dimensions	height + bottom circumference up to 3 m, longest side up to 1.5 m	length 1.2 m x width 0.8 m x height 1.7 m
Maximum weight	30 kg	600 kg

Courier Europe

If you want to send parcels to European countries, choose Courier Europe service and you can send parcels to Finland, Germany, United Kingdom, Denmark, Sweden, Ireland, Norway, Italy, France, Spain, Netherlands, Austria, Switzerland, Poland, Belgium, Greece, Iceland, Czech Republic, Portugal, Luxembourg, Hungary, Slovakia, Slovenia, Malta, Cyprus, Bulgaria, Croatia and Romania.

You can hand over the parcel	You can choose a pick-up time for courier after registering your parcel.
Parcel will be delivered	We deliver the parcels between 8 a.m. and 5 p.m. without prior phone call.
Delivery time	Depending on the country of destination, the parcel arrives on the third to seventh workday. Parcel delivery times by the Courier Europe courier are estimated, we cannot give any guarantees. Delivery time in Finland: If you hand the parcels over to courier before 12 o'clock in Tallinn, the parcel arrives in Helsinki on the next day and to the rest of Finland in three days latest. If you hand the parcel over outside of Tallinn or after 12 o'clock in Tallinn, the parcel arrives in Helsinki in two days and to the rest of Finland in four days. We do not provide Courier Europe courier delivery to Åland.

Prices are calculated on the basis of parcel and every parcel is a separate consignment. You can also send a consignment consisting of up to 5 parcels to Finland.

Minimum dimensions:	width 15 cm, length 21 cm, height 2 cm
Maximum dimensions:	height + bottom circumference 3 m, longest side 1.5 m
Maximum weight:	30 kg

Closex

EMS benefits

EMS ables to send parcels to 60 countries over the world
Using our service for sending a parcel is remarkably more favourable than services of the big international courier companies
We deliver the parcel to European capitals in 2–3 working days, and to neighbour countries in 1 working day

Good to know!

Make sure you know recipient's mobile or fixed phone number and address
The maximum dimensions, weight and possible additional services may vary depending on the country of destination, so you should check them out before sending the parcel
EMS informational guide

EMS courier service pricelist

Standard terms and conditions for EMS service

Courier Baltic benefits

With a courier, you can send big parcels that cannot be sent in any other way
Intralogistics is included in the price for regular parcels. Cumbersome parcels are delivered from your place of loading to the recipient's place of loading
If you have made a contract with us and formalise the sending of parcels in the e-service, you can also send multi-package deliveries. In case of a multi-package delivery, we will sum up the weights of up to 20 parcels and calculate the delivery price on the basis of the total weight. Packages may have a total weight up to 2550 kg
If you want a courier to pick up parcels in Latvia or Lithuania, execute a contract with us. The transport price of the picked parcels is equal to the price of parcel delivery and no additional fee will be added to the order.
Pick-up orders for Latvia and Lithuania

Good to know!

When sending a parcel to Neringa peninsula in Lithuania, an extra cost of 32 euros and the VAT will be added

Courier Baltic service price list

Standard terms and conditions for Courier Baltic service

Courier Europe benefits

Courier Europe courier service is more favourable than EMS courier
Allows sending multi-package deliveries to Finland
You can insure the parcels if necessary. When insuring the parcel, the insurance payment of 5% of the disclosed value of the goods per every euro or its part will be charged in addition to transportation fee

Good to know!

If the courier fails to hand the parcel over to the recipient, we will leave him/her a written message and hand the parcel over at the post office.