How to receive a letter

How to manage large volumes of mail?

If you have a lot of daily incoming and outgoing mails, leave their bringing and collecting with us. Within the framework of the of bilateral mail service we bring all the incoming letters to you altogether and at the agreed time, and we collect the outgoing mail. We receive ordinary letters, registered letters and insured mail, as well as EMS, ELS and parcel shipments, the weight of which does not exceed 3 kg. EMS, ELS or parcels shall not exceed a total weight of 30 kg. There are no weight limits set for post items. Bilateral mail service is provided on all workdays. In order to subscribe for the service you have to contact a customer manager.
  1. Company Package
    service time from 10:00 to 16:00.
  2. Commercial Building Package
    The mail will be taken to a certain place in a commercial building and collected at the same location from 10:00 to 16:00. The service is open to all companies in the commercial building and the contract will be awarded to the house manager.
  3. VIP Package
    Collecting and delivery of the postal at the time chosen by the customer within one-half hour precision (from 7:00 to 18:00). Also, EMS, ELS and parcel shipments are delivered.

How to receive a registered letter?

Receiving a registered letter or procedure documents requires confirmation with your signature that proves the reception of the letter. Registered letters are delivered to the address noted on the letter and handed over upon the signature. If a delivery fails, you can receive the consignment at the post office.

If you cannot go the post office to receive the letter, you can redirect it once for free to another post office. A registered letter is delivered to a person authorized by the company. If the sender has requested “delivery in person”, then the authorization is not valid.

How to receive an ordinary letter?

We deliver the letters addressed to your company to your company's mailbox or the front desk. If you would like to, you can go yourself to the post office to receive the mail.
  • On-demand letters
    If you do not have a mailbox, or for any other reason you would like to get your shipment at the post office, ask the sender to send you a letter stating “on demand”. You can also order from us the on-demand service, or redirection of shipments yourself. You receive on-demand mail at the post office. You will not be noticed about the arrival of letters separately, you will receive all the on-demand letters at a time, if you ask them at the post office.

  • On-demand letters to a PO box (personal locker)
    If you do not want to receive mail to your address, and would not like to queue at the post office to ask for on-demand letters, you can order the letters to the post office to your own PO box (a personal locker). You can enter into the contract at all the post offices where PO box service is provided.

    You can order a PO box from one month to one year. To enter the contract, you may also contact your customer manager. Information about vacant PO boxes is provided at the post office that have the boxes. You get the key to the box at the post office, as well.

Pallasti 28, 10001 Tallinn, e-mail: [email protected] Customer information: 661 6616