Additional services of batch parcels and place of issue

Cash on delivery parcel

If you wish to ask payment for the recipient, order the cash on delivery service. With this servise you authorise us to demand a cash on delivery, before the recipient could collect the parcel, which we then transfer to your bank account. This parcel is available for ordering, if it is formalized in the self-service website or in the post office and the fee is on 1% of the amount required, which is at least 1.30 euros. VAT is not included.

Fragile Freight Service

Order the Fragile Freight Service, if your parcel is fragile. We will note the parcel with a specific marking guaranteeing its careful handling during the treatment and transportation. You can order the service in our self-service website to pre-registered parcels, fee is 1.60 euro including the VAT.


If necessary, you could insurance your parcel. In case of loosing or damaging the parcel we compensate the expenses. Sending a parcel as a national disclosed value parcel, the insurance fee is added to the delivery price, which is 0.5 % of the parcels value.

Delivery note, invoice returning service

If you wish that the client signs the delivery note, invoice, order the extra service. If the recipient refuse to sign the delivery note, we do not issue the parcel and return it to you. Please contact your account manager to conclude supplement of a contract.

Issue in person

If you wish we deliver the parcel to the recipient noted in the addresscard, order the issue in person service. On the parcel delivery we note the identity card number electronically or to the issuing document. The recipient has to collect the parcel in person, authorised persons are not allowed to accept the parcel. This service is available for private customers.

Notice of issue

Service is available for ordering in the self-service website or in the post office. Notification by an e-mail is 17 cents, notification by SMS 25 cents. VAT is included.

Return notice

If you wish to have a notification of the return by e-mail or SMS, order the return notice service. If the storage time of the parcel has passed or the reciopient do not collect the parcel, we send the parcel back to you. Notification by an e-mail is 17 cents, notification by SMS 25 cents. VAT is included.

Pallasti 28, 10001 Tallinn, e-mail: [email protected] Customer information: 661 6616