Warning! Omniva’s name is being used in scam messages about unsuccessful parcel delivery
A scam is circulating in which people receive an SMS message in Omniva’s name claiming that aparcel delivery has been unsuccessful and directing them to open a link that does not lead toOmniva’s official website. This is a scam.Do not open suspicious links in the message. If you want to check whether you are actually expectinga parcel or whether any action is required regarding your shipment, use the Omniva mobile app orself-service at minu.omniva.ee.How can you recognise a scam message?
the link in the message does not lead to an official Omniva domain;
the message is sent from a foreign phone number;
there is no parcel with this tracking number.
In Omniva’s self-service, you can check whether you have a parcel on the way, where your shipment
is currently located and whether you need to take any action, such as declaring the shipment or
paying customs duty.
If you are unsure whether a message you have received is genuine, do not use the link in the
message. Instead, open the Omniva mobile app directly or go to minu.omniva.ee.
For more information on how to recognise scams, visit www.omniva.ee/pettused.