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How to receive a parcel?

Parcel machines are open 24/7

You can retrieve your parcel by entering a personal door code which will be sent to you either by SMS or e-mail. After entering the correct code, the locker will open and you will be free to collect your parcel.

If you do not pick up the parcel within seven days, it will be returned to the sender.
 
  1. After receiving a notifying text or e-mail, go to your nearest parcel machine
  2. Choose a language by using the touchscreen, and then press "Receive parcel"
  3. Enter the door code sent to you by SMS or e-mail
  4. If the sender had requested identification, identify yourself using your ID card
  5. If it is a "cash on delivery" parcel, pay the required fee by using your bank card
  6. Take the parcel from the locker
  7. Please note! Close the door and confirm that you have received the parcel by pressing "Confirm" on the touchscreen
  8. If you have paid for the delivery, you can also print a receipt if you wish
PARCEL MACHINE DEMO

  • If you wish, you have possibility to review the screen views of the parcel machine prior to sending out or picking up your parcel.

Pallasti 28, 10001 Tallinn, e-mail: info@omniva.ee Customer information: 661 6616