Can someone else pickup my letter?
If you are unable to pick up the shipment addressed to a recipient who is a private customer, another person can collect your letter or parcel from the post office. In this case, a notification of the arrival of the shipment (SMS, email, or paper notification in the mailbox V.22) must be presented to receive the shipment.
A shipment addressed to a legal entity is delivered to its legal representative or a person authorised by them.
Please note:
The person picking up the shipment must carry their identity document. The person to whom the shipment is delivered must be at least 15 years old, a student ID card is not a document, an identity document (for example, an ID card, passport) is required.
If the sender has requested that the shipment be delivered to a specific person, this will be stated in the notification of arrival of the shipment and in this case we will not deliver the shipment to another person.