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Depending on the destination country, Omniva offers three international services:

 
  1. Premium – choose Premium, if you want to be sure that the parcel is delivered to the recipient by courier.
  2. Standard – parcel service that covers almost the entire world.
  3. Economy – suitable for sending light and inexpensive items.
  PREMIUM STANDARD ECONOMY
Availability 84 destinations 237 destinations 231 destinations
Parcel is trackable Yes Yes Yes, but it is not guaranteed, if additional service „Proof of delivery“ is chosen or included.
Guaranteed delivery time No No No
Delivery channel Courier Pick-up point, courier Mailbox, pick-up point, courier
Proof of delivery Included Included Additional service.In some destinations already included.
Compensation rate 100 €/parcel+ 8 €/kg 50 €/parcel + 6 €/kg 0 €. 35 € if "Proof of delivery" is chosen or included.
Insurance Additional service, available to all destinations Max 4500 €. Additional service, availability and max value depends on a destination. Not available
Maximum weight Depends on a destination country. Mostly 30 kg, in some countries less Depends on a destination country. Mostly 30 kg, in some countries less 2 kg
Maximum size Depends on a destination country. In most cases: longest side 150 cm, sum of longest side and bottom circumference 300 cm. Depends on a destination country. In most cases: longest side 150 cm, sum of longest side and bottom circumference 300 cm. Longest side 60 cm, sum of longest side and bottom circumference 120 cm.
The terms and price list can be found HERE
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Private Customer Service
661 6616
[email protected]
Mon–Fri 9:00–20:00
Sat–Sun and on public holidays
9:00–15:00

See the information on the opening hours and locations of post offices HERE  
Business Customer Support
 

 
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Pallasti 28, 10001 Tallinn, e-mail: [email protected] Customer information: 661 6616