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Lisateenused menetlusdokumendile

Bilateral mail service

Mail shipments are collected and delivered at the designated place and/or time agreed with the customer, once per a working day. Ordinary letters, registered letters or insured mail and EMS, ELS and parcel shipments, the weight of which does not exceed 3 kg, are received from the customer. EMS, ELS or parcels shall not exceed a total weight of 30 kg per customer.
 
One can choose between 3 packages:
  • Company Package

    service time between 10:00 to 16:00.

  • Commercial Building Package

    The mail will be taken to a certain place in a commercial building and collected at the same location (e.g., the front desk) between 10:00 to 16:00. The service is open to all companies in the commercial building and the contract will be awarded to the house manager.

  • VIP Package

    collecting and delivery of the postal at the time chosen by the customer within one-half hour precision (between 7:00 to 18:00). The customer will also be delivered the EMS, ELS and parcel shipments.

 

 
Notice of delivery

When posting a registered letter, the sender can order a notice of delivery, i.e. a delivery confirmation. Confirmations are sent on paper, to e-mail address and/or mobile phone (SMS – message). A notice of delivery provides the sender with detailed overview of the time the shipment was received and by whom. If necessary, it is later possible to identify the exact time and place of the receipt of the letter.
 
To order a notice of delivery:
  • Without a bill of delivery

    Add the mobile phone number and/or e-mail address to the sender's address. Make a statement at the top centre or at the top corner below the sender address indicating to what kind of a notice of delivery is desired (e.g., an SMS to the sender and/or an e-mail to the sender).



    Ilma saateleheta väljastusteade
  • With a bill of delivery

    note saatelehele the mobile phone number and/or e-mail address to the sender's address to communicate the handing over of the shipment. Make a statement indicating to what kind of a notice of delivery is desired – at the top centre, or in case there is not enough space for it, at the top corner below the sender address.

 

Pallasti 28, 10001 Tallinn, e-mail: [email protected] Customer information: 661 6616