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Additional services - registered letter

Bilateral mail service

Mail shipments are collected and delivered at the designated place and/or time agreed with the customer, once per a working day. Ordinary letters, registered letters or insured mail and EMS, Courier and parcel shipments, the weight of which does not exceed 3 kg, are received from the customer. EMS, Courier or parcels shall not exceed a total weight of 30 kg per customer.
One can choose between 3 packages:
  • Company Package

    service time between 10:00 to 16:00.

  • Commercial Building Package

    The mail will be taken to a certain place in a commercial building and collected at the same location (e.g., the front desk) between 10:00 to 16:00. The service is open to all companies in the commercial building and the contract will be awarded to the house manager.

  • VIP Package

    collecting and delivery of the postal at the time chosen by the customer within one-half hour precision (between 7:00 to 18:00). The customer will also be delivered the EMS, Courier and parcel shipments.


Notice of delivery

When posting a registered letter, the sender can order a notice of delivery, i.e. a delivery confirmation. Confirmations are sent on paper, to e-mail address and/or mobile phone (SMS – message). A notice of delivery provides the sender with detailed overview of the time the shipment was received and by whom. If necessary, it is later possible to identify the exact time and place of the receipt of the letter.
Cash on delivery

Make the purchase decision-making easier for the customer and give him/her the opportunity to pay for the goods after the receipt. If you have goods sent in a cash on delivery package, your customer pays for the goods on receipt. If you want the recipient to pay for the contents of the mail, order cash-on-delivery service.

When you order this service, you authorize us to collect a specified payment from the recipient, and transfer that sum to your bank account. The service can be ordered at the post office. You need to register the price of the content and pay the fee 1% of the required amount, but not less than 1.30 euros. VAT is not added to the service fee. For international cash-on-delivery shipment contact customer service.

Database services (andmebaasi korrastus ja sihtnumbri kontroll)
Organization of the address database
The service is designed for customers who want to organize the addresses in their database and bring them into conformity with the uniform standard. Also, for those who want to add zip codes to the addresses or verify the validity of the saved zip codes.
  • The database of a customer is compared with the existing addresses in order to ensure the precision required to post;
  • A correct database decreases the number of failed delivery to recipients due to incorrect addresses; a greater number of recipients will increase the opportunities for additional income.
  • Enables you to get a more accurate view of your customers on geographical/location basis.
Zip codes
  • Buy a single zip codes database and address components that confirm to the codes in the Classification of Estonian administrative units and settlements (EHAK) (range of addresses for a specific postcode).
  • Buy a single zip codes database, an updated version. When new address are added, you can subscribe to updates at appropriate intervals (e.g., monthly).

Printing package of letter services
Printing + addressing + enveloping + adding an additional page
  • Printing on both sides in black-and-white or in color.
  • Machine enveloping and manual enveloping.
  • We can add an additional sheet or other materials (brochures, maps, small items, etc.) with the machine and manually.
  • We presort mail electronically as well as physically.

The quickest and most effective way to carry out the work is to print the address to the letter itself and envelope it with the enveloping machine into a windowed envelope. In machine enveloping, one can add up to 7 sheets in and envelope, and three additional materials (invitation, brochure, flyer, etc).

Personal delivery

In case you would like your registered letter to be delivered to the recipient in person (authorization not accepted, neither hanging over to the close persons living at the same address), please note on the package “To be delivered in person”. At the moment, this additional service is free of charge to the sender.


If you send a valuable item, we recommend you to insure the shipment. Insurance shall guarantee our compensation for the loss of or damage to the shipment to the extent of the value you have declared. The insurance fee is always 1% for a domestic shipment and 10% for an international shipment of the value declared by the sender.

The maximum declared value of the domestic shipment can be up to 4,500 euros and 4000 for the international shipment, but may not exceed the actual value of the contents. When sending an international shipment you must first make clear whether insured shipment are permitted in the destination country and in what amount.

Additional contents list shall be drawn up in two copies, listing the items included in the shipment, and their monetary value. One copy of the registered content list shall be included in the shipment, and the second copy shall remain to the sender.


Pallasti 28, 10001 Tallinn, e-mail: [email protected] Customer information: 661 6616